Home > Industries Served Overview > Cable/Broadband/DBS

 

 Cable/Broadband/DBS

It's an exciting, but challenging era in the cable, broadband and DBS (direct broadcast satellite) TV industry.

Driven by a global trend towards deregulation, providers are experiencing many new forms of competition. Technological advances, such as the movement of service delivery from analog to digital, and the introduction of new services such as telephony and high speed data, are allowing operators to offer subscribers an increasing variety and quality of services, and are creating new revenue-generating opportunities.
<%Set brow=server.createobject("mswc.browsertype") if brow.browser = "Default" then %> <% else %> <%end if %>


With these market dynamics in mind, the selection of a billing and customer care system is among the most critical decisions that a cable, broadband and satellite TV provider must make.

Kickcall understands the complexities and challenges that operators are facing in the cable, broadband and satellite marketplace. From the increased pressure to provide competitive differentiation, the need to offer world-class customer service and rapidly introduce new products and services to the broadband market, providers require solutions that are market-proven and adaptable to each company's unique requirements.

Kickcall' proven track record in successfully developing, delivering and supporting innovative billing and customer care solutions for the cable, broadband and satellite TV marketplace can help businesses meet both their financial and operational goals.

Changes within the worldwide regulatory environment are creating opportunities for traditional cable television and telephone companies to offer non-traditional services. Critical to an operator's success is software that supports these multiple, nontraditional services and that integrates cable television, high-speed data and telephony business processes.